Patient Rights and 
     Responsibilities 
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Patient Rights and Responsibilities

Lindner Center of HOPE (LCOH) recognizes the rights and responsibilities of all patients receiving services, recognizes that each patient is an individual with unique health care needs, and because of the importance of respecting each patient’s personal dignity, provides considerate, respectful care focused on each patient’s needs.

All patients have the right to the following:
Be treated at all times with consideration and respect for personal dignity, autonomy, and privacy, including without limitation, to reasonable precautions to preserve and safeguard the personal property in the patient’s possession at the time of admission; and reasonable protection from assault and battery by any other person.

Communicate freely with, and be visited at reasonable times by, private counsel or personnel of the Ohio Legal Rights Service and, unless prior court restrictions have been obtained, communicate freely with, and be visited at reasonable times by, his/her personal physician or psychologist.

Communicate freely with others, unless specifically restricted in patient’s treatment plan for clear treatment reasons, including, without limitation, receiving visitors at reasonable times; and reasonable access to telephones to make and receive confidential calls, including a reasonable number of free calls if unable to pay for them and assistance in calling if requested and needed.

Ready access to letter-writing materials, including a reasonable number of stamps without cost if unable to pay for them, and the ability to mail and receive unopened correspondence and assistance in writing if requested and needed.

The following personal privileges consistent with health and safety:

  • Wear his/her own clothes and maintain his/her own personal effects.
  • An adequate allowance for, or allotment of, neat, clean, and reasonable clothing if unable to provide his/her own.
  • Maintain his/her personal appearance according to his/her own personal taste, including head and body hair.
  • Use personal possessions, including toilet articles under supervision as needed.
  • Access to individual storage space for private use.
  • Keep and spend a reasonable sum of his/her own money for expenses and small purchases.
  • Receive and possess reading materials without censorship, except when the materials create a clear and present danger to the safety of persons in the hospital.

Reasonable privacy, including both periods and places of privacy.

Free exercise of religious worship within the hospital, including a right to services and sacred texts that are within the reasonable capacity of the hospital to supply, provided that no patient will be coerced into engaging in any religious activities.

Social interaction with members of either sex, subject to adequate supervision, unless social interaction is specifically withheld in the treatment plan for clear treatment reasons.

Be treated with respect and consideration of psychosocial, spiritual and cultural values.

Be treated humanely in the least restrictive setting feasible as defined in the treatment plan, and consistent with the hospital's capacity and stated mission.

Be provided information about his/her own condition, proposed or current services, treatment or therapies, pain assessment and management, and the alternatives.

Be provided the opportunity to collaborate in, and consent to or refuse consent to, as provided pursuant to state law, any service, treatment, or therapy upon full explanation of the expected consequences of such consent or refusal.  A parent or guardian may consent to or refuse any service, treatment or therapy on behalf of a minor patient.

A current, written, and individualized treatment plan addressing the patient’s mental health, physical health, social and economic needs, and specifying the provision of appropriate and adequate services, as available, either directly or by referral.

Active and informed participation in the establishment, periodic review, and reassessment of the treatment plan, including criteria for admission, continued stay and discharge planning.

Freedom from unnecessary or excessive medication or unnecessary or excessive restraint or seclusion.

Participation in any appropriate and available agency service (including educational services according to ORC 3323, and related rules, for school age patients), regardless of refusal of one or more other agencies, treatments, or therapies, and regardless of relapse from earlier treatment in that or another service unless there is a valid and specific necessity which precludes and/or requires the patient’s participation in other services.  In this case, the necessity will be explained to the patient and written in the treatment plan.

Information about, and the right to refuse, any unusual or hazardous treatment procedures.

Advice about any human experimentation or other research/educational project affecting his/her care or treatment, and the opportunity to refuse observation by techniques such as one-way vision mirrors, tape recorders, televisions, movies, or photographs.

Confidentiality of all personally-identifying and/or medical information within the limitations and requirements for disclosure of various funding and/or certifying resources, state, or federal statutes, unless release of information is specifically authorized by the written consent of the patient or parent or legal guardian of a minor patient or court-appointed guardian of the person of an adult patient or a court order signed by judge.  Necessary information may be released to insurers to obtain payment.

Following a request made to the patient’s physician, access to his/her psychiatric, medical, or other treatment records, unless access to particularly identified items of information is specifically restricted for clear treatment reasons in the treatment plan. 

Advance information about and an explanation of the reason(s) for discontinuance or denial of service/treatment and involvement in planning for the consequences of such event.

Be treated with respect for person, privacy, freedom, and property and not to be discriminated against on the basis of religion, race, color, creed, ethnicity, gender, national origin, age, lifestyle, physical or mental handicap, developmental disability, or economic status.

Information about the costs of services.

Full information about all rights and responsibilities and the freedom to exercise any and all rights without reprisal in any form, including continued and uncompromising access to service/treatment.

File a grievance with oral or written instructions provided as requested.

Provide LCOH with a copy of any applicable Durable Power of Attorney for Health Care and/or Living Will to communicate the patient’s wishes regarding treatment issues.

  • All involuntary patients (patients admitted under emergency procedures or ORC 5122.10 or patients hospitalized under judicial procedures in ORC 5122.11 through 5122.15) have the right to be informed of, and provided with, a written statement, that he/she may: Retain counsel and have an independent expert evaluation of his/her mental condition and, if he/she is unable to obtain an attorney or independent expert evaluation, be represented by court-appointed counsel, or have an independent expert evaluation of his/her mental condition or both, at public expense if he/she is indigent.
  • Have a hearing to determine whether or not he/she is a mentally ill person subject to hospitalization by court order; and/or
  • Apply to become a voluntary patient, at any time, prior to or after the court hearing.

Responsibilities of Voluntary and Involuntary Patients

All patients and/or families have the responsibility to do the following:

Respect the person, privacy, freedom, and property of others regardless of religion, race, color, creed, ethnicity, gender, national origin, age, life style, physical or mental handicap, developmental disability, or economic status.

Keep confidential all clinical information communicated to the patient personally or in groups.

Keep therapeutic appointments with physicians, therapists, or other hospital staff.

Discuss differences of opinion concerning treatment with staff.

Not bring elicit or non-prescribed drugs, alcohol, weapons, or other hazardous materials into the hospital nor give or take illicit or non-prescribed drugs or alcohol while in the hospital.

Be familiar with the hospital's policy on patient rights and responsibilities and the code of conduct within the applicable treatment program.

Provide informed consent as required for certain types of treatment as deemed medically necessary by the treating physician.   

Maintain responsibility for personal clothing and possessions, including personal care and grooming matters.

Communicate to the staff any suggestions or perceived risks concerning the safe delivery of their care.